Frequently Asked Questions

🔑 General Questions

1. Are these Adobe licenses official?

Yes, absolutely. All licenses provided by create.cheap are 100% official Adobe licenses activated through Adobe’s own website.

2. How can you sell Adobe licenses cheaper than Adobe directly?

We purchase licenses in large volumes and pass on those wholesale savings directly to you. No tricks, no hacks, just great deals.

3. Is it legal and safe to buy from create.cheap?

Yes, completely legal and safe. We sell only authentic Adobe licenses sourced officially, activated securely on Adobe.com.

4. Do you offer support if I have issues activating the software?

Of course! If you run into any issues, contact our support team at support@create.cheap, and we’ll quickly help you get activated.

🔑 Ordering & Payments

5. How quickly will I receive my license after purchase?

Your license typically arrives in your email within 5 to 30 minutes after your payment is confirmed.

6. What payment methods do you accept?

We accept major credit/debit cards and PayPal, securely processed on our website.

7. Do prices include taxes?

Yes, all our prices are listed in USD and include applicable taxes unless otherwise stated.

8. Can I request an invoice for my purchase?

Absolutely. After checkout, you’ll automatically receive an invoice via email. If you need special billing details, just let us know.

🔑 Licenses & Activation

9. How do I activate my Adobe Creative Cloud license?

Activation is easy. After purchase, you’ll receive instructions to activate your software directly through Adobe’s official site.

10. Can I use the license on multiple devices?

Yes, Adobe allows installation on up to two devices per individual license (e.g., desktop and laptop), as long as they're used by the same person.

11. What happens if my license stops working?

In the unlikely event your license stops working, contact our support team immediately—we’ll provide quick solutions to get you back online.

12. Do the licenses include future software updates?

Yes, licenses purchased from create.cheap provide you with access to all official Adobe Creative Cloud updates during your subscription period.

🔑 Refunds & Guarantees

13. Do you offer refunds?

Yes. If your license didn’t activate correctly or didn’t provide the features you needed, we offer a 7-day money-back guarantee.

14. How do I request a refund?

Simply email support@create.cheap with your order details within 7 days, and we’ll promptly process your refund request.

15. When will I receive my refund?

Approved refunds typically appear in your account within 5–10 business days, depending on your payment method.

🔑 Account & Security

16. Do I need an Adobe account to use my license?

Yes, you’ll activate and manage your subscription directly through your personal Adobe account.

17. Is my personal information safe?

Your security is our top priority. We use industry-standard SSL encryption (256-bit) to protect your personal and payment information.

18. What should I do if I forgot my account login details?

Visit the login page on Adobe’s official site to recover your password or username easily using your registered email.

🔑 Technical & Compatibility

19. Are these licenses compatible with Windows and Mac?

Yes, Adobe Creative Cloud licenses sold by create.cheap are fully compatible with both Windows and Mac operating systems.

20. Can I renew my license with create.cheap once it expires?

Definitely! Once your subscription expires, simply purchase a new subscription from our site to continue enjoying your Adobe software seamlessly.